Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. It explains your privacy rights and how the law safeguards your information.

1. Information We Collect

We collect and use your personal data to offer, enhance, and personalize our services. This may include responding to inquiries, sending service updates, and delivering communications tailored to your preferences.

When you opt in to receive SMS messages from us, we may collect:

  • Your mobile phone number
  • Your name (if provided)
  • Message content, responses, and delivery status
  • Date, time, and frequency of message interactions

We do not collect sensitive personal information (e.g. financial data, Social Security numbers) via SMS.

By consenting to receiving SMS communications, you agree to receive messages related to our services, such as:

  • Appointment reminders
  • Billing inquiries
  • Promotions or offers (if applicable)

2. How We Use Your Information

We use the information we collect via SMS to:

  • Deliver important updates, alerts, and customer service responses
  • Send promotional or marketing messages (with your consent)
  • Provide reminders, confirmations, or other relevant service information
  • Improve our messaging services and communication practices

3. Usage Data, Tracking Technologies and Cookies

We automatically collect certain information to improve our services. This may include:

  • Device’s IP address
  • Browser type
  • Pages visited
  • Time spent on those pages

We use cookies, beacons, tags, and scripts to monitor activity and store certain information.  You can manage cookie preferences through your browser settings.

4. Data Sharing and Disclosure

We do not sell, rent, or share your SMS data (including pone number) with third parties for their marketing purposes.
We may share your information with trusted service providers only as necessary to send or
manage messages on our behalf, and they must follow strict privacy and security guidelines.

5. Data Retention

We retain SMS-related data only as long as needed to fulfill the purposes described in this
policy or to comply with legal obligations. After that, data is securely deleted or anonymized.

6. Disclosure of Your Personal Data

  • Business Transactions

If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

  • Legal Compliance

We may disclose personal data to comply with legal obligations or protect the rights, property, or safety of our company, users, or the public.

7. Security

We use commercially reasonable safeguards to protect your SMS data against
unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we
advise you not to share sensitive personal data via SMS.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information at any time.
  • Opt out of SMS communications, as described below.

For questions or concerns, contact us at info@toltecafoods.com.

9. Links to Other Websites

Our service may contain links to third-party websites. We are not responsible for their content, policies, or practices. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective when posted on this page, with appropriate notifications provided when necessary.

SMS Terms and Conditions

By opting in to receive SMS messages, you agree to the following:

1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.

This is to ensure that your information is used solely for communication purposes related to our services.

2. Types of SMS Communications

By opting in, you may receive SMS messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 15 messages per week related to appointments, billing, etc.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.

5. Opt-In Methods

You may opt in to receive SMS messages from Dream Living Homes in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6. Opt-Out Instructions

You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at info@toltecafoods.com.

7. Help

If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at info@toltecafoods.com.

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy http://toltecafoods.com.previewc28.carrierzone.com/privacy-policy page.
  • Message frequency may vary depending on service.